EASY LODGE Check In Introduction    

   VERY IMPORTANT: Check In introduction    

1: 垃圾洗衣: 告诉客户丢垃圾的地方, 不要乱丢垃圾: 洗衣房的位置, 洗衣时间: Laundry Room 必须晚9:00前用完, 不得影响他人休息
2: 保持安静: 不要在阳台, 楼道, 甚至屋内大声说话, 不可扰临, 否则邻居可报警; 
3: 风扇使用: 厕所风扇不可长时间开着, 尤其晚上, 以免扰邻
4: 钥匙开门: 大钥匙开门, 一定要插到底, 否则容易拔不出来. 同时要双手操作
5: 浴帘进池: 洗澡时一定将浴帘放在池内, 否则水流到地面而进入楼道
6: 不可吸烟: 楼内不可吸烟, 包括阳台, 如果吸烟要距离楼至少10米以上. (不得将烟头丢到楼外的地上)
7: 忘记带Key: 不要Buzzer Manager的门铃, 要客户之间要手机或短信自己联系 (该manager不是hotel 的manager), 或Buzzer 120 Stanley 或116 John
8: 安全事项: 用炉灶时不要离开人, 出门闭关门窗, 水电等. 任何时候保持门关闭, 
9: 取消时间: 一周内的预订需要提前24小时告知; 两周以内的预订需要提前48小时告知; 14天以上的预订需要提前72小时告知
10, 中间外出: 如果中间外出晚上不回, 需要通知酒店经理, 以便关好门窗

M: 入住时必须收取钥匙押金, 一般$50- $100, 用于保障: 1, 保持卫生, 2, 不要丢钥匙; 3, 如用炉具, 厨具 包括锅碗瓢盆,必须清洁干净才能离开; 4, 不能损坏家具



1, HOW TO: How to use fridge, lamp, lights, microwave, toaster, coffe maker, and other elcectric stuff
2, BE SAFE: Be safe when live in especially when use stove; Close water, lights, electric device (especially the stove) and window curtain when go out every day.
3, SHOW AROUND: show customer how to use keys, where is garbage bin, where is parking,
4, KEEP CLEAN AND TIDY: Ask customer to keep clean and tidy, remove garbage, be same as check in when check out, otherwise Easy Lodge will charge fee from deposit.
5, KEEP QUIET: Do NOT speak alound in the room and on the phone, especially NOT on the balcony!
6, KEEP DOOR CLOSED: Keep your door closed all the time.
7, No Smoking, No smoking in the building, including balcony, if do, have to away from the building at least 10 meters 
 (Do not through the cigarettes but on the ground)

where is services on Vancouver map:
Crystal mall (food court at second floor), Metrotown, Burnaby Library, TD, RBC, CIBC banks, Central park & Bonsor park,
Skytrain station, Metrotown bus loop, Superstore, Dollar store, etc.
  
  Check Out Inspection
 
1, Facilities work: Check furniture, kitchenware stuff, TV remote, etc,
2, Clean & Tidy: Check cleaning status, all garbage removed.
3, Keys return: return keys, and receipt.
4then Easy Lodge return deposit, this precedure is very important, first 1, 2, 3, then, return deposit.
 
 
EasyLodge 开票方法 (做Check In 时)
 
在做 Check In 时,收据上要记录的内容:
1,注明姓名,日期, 公寓号码, 房间电话及客户电话(如果有),
2,记录日期:CHECK IN 和 CHECK OUT
3,   记录:发放了几套钥匙(有时客户是大家庭, 需要两套钥匙)
4,备注:No smoking, No drugs, No party, (如果吸烟或退房时烟味明显,将扣除押金)
                   客户将负责:火灾, 水灾, 安全事故(例如偷盗等)
5,复印客户ID, (驾照或护照,公民卡,枫叶卡等, 警察局要求)
6,收取费用,另加服务费15%, 并收取押金至少$100. (一套钥匙押金$100, 最少$50)
7,   向客户解释内容: 下列情况之一者将不能退还押金或将扣除部分:
7.1 房间没有清洁; 7.2,退房时烟味明显;7.3,  有毒品以及床单,被套以及家具有随坏现象。7.4 地毯被咖啡或牛奶污染. 7.5, 钥匙丢失
8,   Check out: 客户离开, 交还收据&钥匙, EasyLodge则退还押金, 注意,收据一定要收回
 
EasyLodge 收费方法 (做Check In 时) 

1,
在做 Check In 时,一般按照下表收费,但对于1天的客户酌收短期费: 
住1天者按天价价格加收45%,第2天恢复正常价格。




http://www.canadayouthhotel.com/office/sales/checkin

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